Myelin Healthcare Privacy Policy
This Privacy Policy (or “Policy”) describes how we, Myelin Healthcare, Inc., process the information we collect, and your rights under applicable laws and regulations. This Policy applies to information collected through our website or from our mobile apps (collectively, the “Services”). If you have any questions about this policy or how we handle your information, please contact us at privacy@myelin-healthcare.com.
Last Updated: September 13, 2023
What Personal Information Do We Collect?
We collect your personal information in order to provide and continually improve our products and services.
Here are the types of personal information we collect:
Information You Give Us: We receive and store any information you provide in relation to our Services. This includes identifying information such as your name, email address, or phone number. You can choose not to provide certain information.
Automatic Information: We automatically collect and store certain types of information about your use of our website or mobile app. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses our site.
Information from Other Sources: We might receive information about you from other sources, such as business data providers, background check providers, credentialing services, social media platforms, and references you provide to us.
For What Purposes Do We Use Your Personal Information?
We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:
Communicating with you. We use your personal information to communicate with you in relation to our services via different channels (e.g., by phone, email, chat).
Providing our services to you. We use your personal information to enable you to use our services, including verifying your identity and credentials to use our services.
Complying with legal obligations. In certain cases, we collect and use your personal information to comply with laws.
Preventing Fraud. We use personal information to prevent and detect fraud and abuse. We may also use scoring methods to assess and manage credit risks.
What About Cookies and Other Identifiers?
We use cookies, pixels, and other technologies (collectively, "cookies") to recognize your browser or device, learn more about your interests, and provide you with essential features and services and for additional purposes, including:
Conducting research and diagnostics to improve our content, products, and services.
Preventing fraudulent activity.
Improving security.
You can manage browser cookies through your browser settings. The 'Help' feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to block cookies, and when cookies will expire. If you block all cookies on your browser, neither we nor third parties will transfer cookies to your browser. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some features and services may not work.
Do We Share Your Personal Information?
We are not in the business of selling our customers' personal information to others. We share customers' personal information only as described below and with entities within our corporate family, each of which follows practices at least as protective as those described in this Privacy Notice.
Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include sending postal mail and email, analyzing data, providing marketing assistance, processing payments, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.
Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). In the event that we or substantially all of our assets are acquired, customer information will of course be one of the transferred assets.
Protection of Us and Others: We release personal information when we believe release is appropriate to comply with the law or protect ours or others rights, property, or safety. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
How Secure Is The Information You Collect About Me?
We design our systems with your security and privacy in mind.
We work to protect the security of your personal information during transmission by using encryption protocols and software.
We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.
What Choices Do I Have?
If you have any questions as to how we collect and use your personal information, please contact us at privacy@myelin-healthcare.com.
As described above, you can choose not to provide certain information.
If you do not want to receive email or other communications from us, please email us at privacy@myelin-healthcare.com or click the unsubscribe button at the bottom of any email newsletter we send you.
The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies or other identifiers, how to have the browser notify you when you receive a new cookie, or how to block cookies altogether.
In addition, to the extent required by applicable law, you may have the right to request access to or delete your personal information. If you wish to do any of these things, you may email privacy@myelin-healthcare.com.
Are Children Allowed to Use Our Services?
We do not knowingly collect personal information from children under the age of 13.
Conditions of Use, Notices, and Revisions
Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes.
Examples of Information Collected
Information You Give Us When You Use Our Website
You provide information to us when you:
communicate with us by phone, email, webform, or otherwise;
complete a questionnaire, a support ticket, or a contest entry form;
visit our website
Sign up for an account
As a result of those actions, you might supply us with such information as:
identifying information such as your name, address, email address, business affiliation, and phone numbers;
your location information;
your IP address;
corporate and financial information;
Automatic Information
Examples of the information we collect and analyze include:
the internet protocol (IP) address used to connect your computer to the internet;
login, email address, and password;
the location of your device or computer;
the full Uniform Resource Locator (URL) clickstream to, through, and from our websites, including date and time; products and content you viewed or searched for; page response times, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs);
We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.
Information from Other Sources
Examples of information we receive from other sources include:
information about your interactions with products and services offered by our subsidiaries;
Additional State-Specific Privacy Disclosures
To the extent applicable, these additional disclosures satisfy the requirements of the California Privacy Rights Act, Colorado Privacy Act, Connecticut Data Privacy Act, Utah Consumer Privacy Act, and Virginia Consumer Data Protection Act:
Categories of personal information collected. The personal information that we collect, or have collected from consumers in the twelve months prior to the effective date of this Disclosure, fall into the following categories established by the California Privacy Rights Act:
identifiers such as your name, alias, address, phone numbers, IP address, or email address;
geolocation data, such as the location of your device or computer, which may in some cases constitute precise geolocation information;
Categories of personal information disclosed for a business purpose. The personal information we disclosed to the third parties identified in the "Do We Share Your Personal Information?" section above about consumers for a business purpose in the twelve months prior to the effective date of this Disclosure falls into the following categories established by the California Privacy Rights Act:
identifiers such as your name, address, email address, phone numbers, IP address, for example if we communicate with you via email, phone, or mail;
personal information, such as a credit card number or other payment information, for example if we use a third-party payment processor;
information that may reveal age, gender, race, sexual orientation, or other protected classifications, for example if you choose to participate in a survey distributed by a survey provider;
internet or other electronic network activity information, such as if we use a service provider to help us gather crash reports for analyzing the health of our devices and services;
Your Data Rights: You may have certain data rights under state privacy laws, including to request information about the collection of your personal information by us, to access your personal information in a portable format, and to correct or delete your personal information. If you wish to do any of these things, please email privacy@myelin-healthcare.com. We do not engage in cross-context behavioral advertising.
No sale of personal information. In the twelve months prior to the effective date of this Disclosure, we have not sold any personal information of consumers, as those terms are defined under the California Privacy Rights Act.
California Privacy Rights Act Sensitive Personal Information Disclosure. The categories of data that we collect and disclose for a business purpose do not include "sensitive personal information" as defined under the California Privacy Rights Act. We do not use or disclose sensitive personal information for any purpose not expressly permitted by the California Privacy Rights Act.
California Privacy Rights Act Retention Disclosure
We keep your personal information for as long as it is required in order to fulfill the relevant purposes described in this privacy notice. as permitted or as may be required by law, or as otherwise communicated to you.California Privacy Rights Act Non-discrimination Statement. We will not discriminate against any consumer for exercising their rights under the California Privacy Rights Act.
California Privacy Rights Act, Colorado Privacy Act, Connecticut Data Privacy Act, Utah Consumer Privacy Act, and Virginia Consumer Data Protection Act De-identified Data Disclosure. We may use de-identified data in some instances. We either maintain such data without attempting to re-identify it or treat such data as personal data subject to applicable law.
Colorado Privacy Act Profiling Disclosure. We do not engage in profiling of consumers in furtherance of automated decisions that produce legal or similarly significant effects, as those terms are defined under the Colorado Privacy Act.